Human Resources and AI
Training Dates: 22-23 April 2027
Time: 09.00-17.00, Jakarta time
Format: Offline Training
Venue: 5 star hotel in Jakarta, to be announced
a must attend interactive HR Training course in 2027
Future of Talent Institute is a think tank and membership-driven educational & networking endeavor that has been examining the talent world since 2005.We research the trends, events, and ideas that are changing human resources, talent management, recruiting, learning, work and the work environment. We have an active blog site and we encourage guest bloggers. Members have access to white papers, podcasts, presentations, and the output of our previous Retreats. From time-to-time, we also offer regional events. Future of Talent Institute office is based in San Francisco, US.
Estimate 1 week after the event, participants will get Completion Certificate issued by Future of Talent Institute, US in soft copy (pdf file).
Introduction
This training examines the changing role of HR and how AI affects its work. Participants connect business strategy with organization design, workforce planning, recruitment, learning, leadership, performance and employee experience. They leave with a practical HR improvement plan, using AI where it serves a clear purpose.
Who the Training is for
HR managers, HR business partners and HR leaders from organizations at different stages of AI adoption.
What Participants will be able to do
1. Connect operational HR services and strategic HR priorities with the business outcomes they support.
2. Redesign work and HR responsibilities while considering organization structure, leadership, skills and employee needs.
3. Test AI output and HR data against evidence, job requirements, language needs and possible unfair effects.
4. Define human decision authority and practical controls for AI use, including employee questions and escalation.
5. Build a 90 day HR improvement plan with an owner, baseline and measures. Include an AI application only where justified.
Working Format
1. Short presentations lead into case discussion, small group work and feedback.
2. Two fictional cases run through the training: an Indonesian manufacturer planning expansion and a regional service business changing its operating model. Both start with incomplete information. Groups identify what they need to know before recommending action.
3. Day 2 includes a practical AI lab and presentations of HR improvement plans.
Participant Preparation
Bring one HR question to discuss.
Agenda Overview
Day 1 Morning (09.00-12.00)
Understand the changes and choose where HR should respond first.
Module 1: Strategic HR and the work ahead
Connect business priorities with HR’s operational and strategic responsibilities. Compare the issues participants face across sectors, locations and organization sizes. Separate business needs from enthusiasm for a particular AI tool.
Activity: Groups identify an HR problem, the people affected and what a better result would look like. Discuss what the organization values in employees. Identify a business outcome and HR measure, then establish current AI familiarity and use.
Output: A business priority linked to an HR response, a measure and one working question.
Module 2: AI and the HR operating model
Review generative AI, predictive models and AI agents in plain language. Explore how digital service platforms, shared services, specialists, business partners and line managers can divide the work. Consider the shift from AI drafting answers to taking actions.
Activity: Redesign a familiar HR service. Decide which tasks people and technology should handle, then test a supplied AI answer containing an error and an unsupported recommendation. Identify who remains accountable.
Output: An HR service map with roles, review points and a boundary between assistance and decisions.
Module 3: Organization Design and Workforce Planning
Examine tasks before assuming whole jobs disappear. Explore how teams, reporting relationships and decision rights change with the work. Consider capacity, skills, workload, wellbeing, safety and redeployment across a multi site manufacturer and a service business.
Activity: Map a fictional workflow and its team responsibilities. Identify tasks to retain, assist, redesign or stop. Test two demand scenarios, check their data and assumptions, and compare hiring, development, internal movement and automation options.
Output: A redesigned workflow and responsibility map with a skills gap and a provisional workforce response.
Day 1 Afternoon (13.00-17.00)
Apply the Analysis across the Employee Lifecycle.
Module 4: Talent Acquisition and Skills Assessment
Connect a truthful employee value proposition with attraction and retention. Compare internal talent with external hiring. Use AI to support role clarity, job related criteria and interview preparation, while checking poor proxies for skill, language bias and accessibility.
Activity: Rewrite a fictional vacancy to reflect the actual work and employer offer, then build a structured interview guide. Compare English and Bahasa Indonesia AI outputs with bilingual review where available. Identify evidence a selection decision requires.
Output: A role brief and assessment rubric with a manager review checkpoint and questions for a recruitment technology vendor.
Module 5: Learning Leadership Development and Mobility
Link learning to changed work, leadership capability and succession needs. Explore coaching, motivation, team development, learning platforms and internal opportunities. Consider frontline access, time away from work and uneven digital confidence.
Activity: Build a development pathway for employees and the managers supporting them. Combine work based practice, peer learning, coaching and digital resources. Critique AI generated material for accuracy, local relevance and practical access.
Output: A development pathway with a manager coaching action, a work based assessment and a measure of application.
Module 6: Performance Rewards and Employee Experience
Compare ongoing feedback, coaching and formal performance reviews. Link individual and team goals with rewards for results and behavior. Examine employee experience and where AI can distort judgments, infer too much from weak data or become surveillance.
Activity: Review fictional manager notes and an employee query. Separate facts from interpretations, identify missing context and calibrate judgments with another manager before preparing a feedback conversation. Decide what should remain a human responsibility.
Output: A feedback guide, an AI review checklist and an escalation route for employee concerns.
Day 2 Morning (09.00-12.00)
Test an Application and define the controls it needs.
Module 7: Practical AI Lab
Work with a fictional task inventory, role description and short HR policy extract. Choose a job redesign summary, learning pathway or employee FAQ. Learn to specify context, source material, constraints and review criteria.
Activity: Draft a request, inspect the first answer, revise it and compare the result with the supplied evidence. Test an ambiguous question and a missing fact. Use a locally appropriate English or Bahasa Indonesia variant and record where language review is needed.
Output: A reusable prompt, an evidence checked draft and a short test log recording errors, corrections and when a person must take over.
Module 8: Governance Privacy and Decision Authority
Identify data that should not enter a public AI tool, who may approve use, and who remains responsible for an outcome. Discuss vendor terms, retention, access, cross border processing, security and record keeping. Distinguish an internal drafting aid from a tool influencing employment decisions.
Activity: Review the chosen workflow using a practical risk checklist. Allocate approval and review responsibilities to HR, IT or security, management and local legal advisers as appropriate. Practice explaining the process to an employee who challenges an answer.
Output: A draft control checklist covering permitted data, human review, escalation, vendor questions and a stop rule.
Lab Arrangements Use only fictional or synthetic data. No paid subscription is required. Where an approved tool is unavailable, groups work from printed prompts and prepared outputs, with the same testing and review steps. No real hiring, pay, promotion or termination decision is made in the lab.
Day 2 Afternoon (13.00-17.00)
Turn the analysis into a practical HR improvement plan.
Module 9: Cultural Competency Leadership and Change
Examine how leadership behavior, team norms and consultation affect change. Practice cultural competency across languages, locations and working styles without assuming a national personality. Address concerns about jobs, workload, fairness and monitoring.
Module 10: HR analytics and the business case
Use HR measures to support a decision. Check data quality, definitions and denominators; distinguish correlation from causation. Compare benefits with implementation, review and training costs, and avoid treating time saved as automatically realized savings.
Module 11: 90 day Implementation Clinic
Please ask brochure for more details
Kevin Wheeler
Chairman, Future of Talent Institute
CEO, Global Learning Resources
Co-Director, Australasian Talent Conference
Kevin Wheeler is an entrepreneur, teacher, consultant to many Fortune 500 companies, as well as a noted author. He has founded a number of organizations including the Future of Talent Institute, Global Learning Resources, Inc. and the Australasian Talent Conference, Ltd. The Future of Talent Institute provides research, white papers, and a forum for senior talent leaders to learn, discuss, and share with each other their best practices, success stories and problems. The essence of the Future of Talent is to bring smart people together with experts and researchers and probe at the edges of talent trends to see what emerges. In 1998, he founded and is the President of Global Learning Resources, Inc. which focuses on helping organizations architect long lasting and flexible talent strategies.
Kevin has been a research affiliate at the Institute for the Future and his consulting practices takes him all over the globe where he sees, firsthand how the impact of economics, education, diversity, and age affects talent and how it is valued and appreciated.
He is the author of hundreds of articles on talent management, career development, recruiting, human capital, leadership and on corporate universities and learning strategies. He works in a wide variety of countries including Australia, New Zealand, Singapore, China, Thailand, The Netherlands, Canada, Chile, and Italy.
His best selling books are:
1. Talent Acquisition Excellence: Using Digital Capabilities and Analytics to Improve Recruitment, published 27 Feb 2024.
2. The Corporate University Workbook: Launching the 21st Century Learning Organization, published 24 Jan 2005.
He has contributed chapters to several additional books including, recently, a chapter on leadership and recruiting in “On Staffing: Advice and Perspectives for HR Leaders.” He has served as adjunct faculty at the University of San Francisco and on the business faculty at San Francisco State University.