World Class Collection:
Certified Financial Collection Professional (CFCP)
18-19 May 2017, Jakarta-Indonesia
I.C.P.C., International Centre for Professional Collections is dedicated to helping firms collect more of their money and keeping hard earned customers by providing professional education and training.“The Centre” delivers online training as well as customized onsite training anywhere in the world.
Professional certification offers individuals a wide range of important benefits:
- The certification designation demonstrates to current and potential employers that the employee possesses a solid foundation of experience and education in a field of endeavor that can have a positive impact on bottom-line results.
- Certification symbolizes knowledge and accomplishment and is highly regarded by colleagues and employers. As a certified professional, the employee can proudly join a successful group of professionals who are enriching and advancing their careers and their chosen professions.
Individuals who have earned a certification designation are required to be recertified every five years
A minimum of 2 years of professional-level experience in finance, credit collection, account receivables, debt recovery, debt collection, payment settlement, credit management, sales and customer service, etc.
2nd day of training, from 14.00-16.00
100 multiple-choice questions
2 hours length
The examinations are based upon the S.M.A.R.T. Collection Body of Knowledge. Estimate 3-4 weeks after the course we will deliver the certifications to the office of participants (for participants who passed the exam).
Successful candidates (passed the test with minimum score 60) are granted the designation of CFCP. The designation CFCP may be used just as similar recognitions are employed in accounting, insurance, medicine, law, and other professions. Either the full expression or the initials may be used after the individual’s name on business cards, stationery, etc. Certification as a CFCP is increasingly being specified in position descriptions and job announcements as desired and/or minimum qualifications to be met for such professionals.
Testimonials from Indonesia participants.
More testimonials on youtube, keywords: www.husingroup.com
Founder and Managing Director
International Centre for Professional Collections (I.C.P.C.)
President and CEO
T.R. Paulsen & Associates
Tim Paulsen is the President and C.E.O. of T. R. Paulsen & Associates and Founder and Managing Director of the International Centre for Professional Collections (I.C.P.C.). Tim is an international specialist in “profit maximization” through “Creative Debt Management”.
Tim is an engaging speaker and presenter and has developed and led very highly rated programs and consulted with clients across North America, Bahamas, China, Egypt, Ghana, and more – 25 countries in total. He has worked as a bill collector (consumer and commercial), credit fraud investigator, collection manager, credit manager and an internal as well as external consultant during his career of more than 35 years. He spends much of his time with senior management teams assisting them to apply effective collection strategies in their business.
Tim is also the author of “Collect Those Debts”, “Platinum Negotiations”, “Paid In Full”, “Tipping the Scales” and “Sex, Lies and Negotiation Techniques”. He is the creator and driving force behind “The Excuse Terminator”, software used by thousands of collectors worldwide in several different languages to help them overcome any and all excuses for non or delay of a payment. The CollectABILITY Index Assessment ©, a new product introduced in 2013 may become the gold standard for hiring the right people for accounts receivable. He is the founder and managing director of the International Centre for Professional Collections, home of the P.A.C.E. (Professional Account Collection Education) and the D.A.R.E. (Delinquent Accounts Receivables Expert) Programs©.
Perbadanan Tabung Amanah Islam Brunei (TAIB) Acting Deputy Managing Director
"TR Paulsen has brought light to our Collection & Recovery. Tim and the team has made collection job less daunting by providing the right collection tools and processes in place. I have never seen anyone bringing in so much energy and excitement to Collection. Most importantly however is the debt philosophy that has been established that made the Management, Collection Team and other related departments more aligned and focused. A great and enjoyable experience throughout the project"
MacDill Federal Credit Union Vice-President, Lending
"You delivered a very dynamic, comprehensive collection-specific seminar. Our team continues to use the many techniques provided in your presentation. Your program was a real win for our collection team!"
General Motors of Canada Credit Manager
"You were able to get the best out of everyone...”
Bank Mandiri Collection Team
"A lot of new skills on negotiation that I have learn which I didn't know before, few of the negotiation technique can be implemented at my workplace later on. Negotiation skills is not only how to negotiate well but to know the knowledge itself too. A lot of new ideas can be input our company for continues improvement. I never know before how to do the collection properly, here we got shared few tips from the speaker and other participants on how to negotiate well, what are the steps, how to get information from out clients. Hope our collection team will get better and better."
Telekomunikasi Indonesia International (Telin) Data & New Business Settlement Manager
"This Certified Financial Collection Professionals (CPCF) training is very practical,we can implement in our daily job, many tips from the trainer we can use, especially case studies from international companies."
Bank Rakyat Indonesia Head of Collection
"I am very happy to join this Collection training (CPCF), many new things I learned that can implement back in my company especially about the collection call assessment."
NS Bluescope Indonesia Credit Team
"I learned many new things in this Collection training (CPCF),example on how to write collection letters, how to call customers besides of getting the money back, all the materials are structured very clear." Senior Credit Executive
"I am very happy I can join this training, what has been taught in this training showed that my company already in 80% right track of collection especially collection policy. I hope I can share this back with my other team especially sales team, and also this training encourage us to read more collection books to enrich our knowledge." Credit Manager
"Besides of learning new knowledge in collection, in this training we can meet a lot of collection people from other companies, so we can share knowledge among different industries." Senior Credit Executive
Bank Rakyat Indonesia Vice Head of Collection
"This Collection training (CPCF) really helpful for my company, especially myself who just get promoted in collection team. This training really open up my mindset and understanding of the collection world, this training really helpful for the people in collection division especially from banking industries."
Bank Negara Indonesia AVP Collection
"This training is very useful for giving me new things in financial collection, it reminds me a lot of basic philosophy that I might be forgot in my daily job. I hope the organizer can continue doing this and do it more often so a lot of collection people can benefit from this course."
AKR Corporindo Tbk RMO
"I join this collection training with the trainer Tim Paulsen, after attended this training, I gained a lot of new knowledge which will benefit in my job as a receivables management."
Bank Negara Indonesia Asst Mgr Collection
"This training is very good, very applicable, many simple things that never thought of but very important and useful in collection world, its a very useful training."